A mixture of in-stock and pre-order items in my order.

Parcels are sent out when all items in an order are available and ready. If your order has a mixture of in-stock and pre-order items, we will ship your order once the last pre-order item arrives and ready to ship. Please contact us for seperate delivery requests (extra delivery charge will apply).

Local Pickup (Appointment Only)

You can now pickup your order at pickup location in Southbank VIC 3006. You will be notified the exact location in the pickup email. As we are an indie business without a store front just yet, we only offer pickups under appointment. Your item(s) and the entire order need to be in-stock in order to fulfil the pickup. Make sure to deselect shipping protection if you're choosing the local pickup option.Once we receive your pickup order, we will contact you regarding your pickup arrangement when it's ready. Your order will only be available for pickups after you have received your pickup conformation email. Please bring email conformation and ID upon collection.

Do you ship internationally?

Yes, we ship to all countries. The shipping fee may vary depending on your location. Please note that all prices for international orders are tax exclusive. International customers are responsible for paying any applicable Goods and Services Tax (GST) or Value Added Tax (VAT) at the rate applicable in their respective countries at point of delivery.

How long will it take to receive my order?

We use secure mailers to ship all items promptly within 3 business days. Pre-order items typically arrive 1-6 weeks post-release, then ship to customers within 3 business days. Please see the detailed pre-order information in product page for specific release and time information. We use Australia Post for all our order deliveries. Typically, it takes 3-5 business days (standard) and 1-3 business days (express) within Australia. For international buyers, it may take up to 6 weeks depending on your location. Please visit Australia Post website for service details and rates.

What is your return policy?

Exchanges and returns are accepted under certain circumstances. Please check our return/refund/exchange policy here.

What is condition grading of vinyl records? What can I expect my vinyl record to look and play like?

DISC GRADINGMINT (if not specified)Sealed and mint on the outside. Discs should be in perfect condition unless damaged from shipping and during manufacture.NM+Small imperfections such as light scratches or mark on discs. Can only see from close inspections and usually do not affect the performance of discs. Discs should still play clear and crisp. NM-Relatively small imperfections such as light scratches or mark on discs. Can only see from close inspections and usually do not affect the performance of discs. The amount of imperfections is usually more than NM+, but in general discs should still play clear and sometimes with static noise.VG+Imperfections such as scratches or mark on discs that are apparent under inspection. The amount of imperfections is usually more than NM-, but in general discs should still play well but with more static and surface noise. People who do not like the aged "vinyl sound" probably don't like the sound quality of a VG+ disc.JACKET & SLEEVE GRADINGMINT (if not specified)Sealed and mint on the outsideInner sleeve might have seam split as unable to inspectNM+Small imperfections on jacket that can be detected such as small crease, corner dents, folds, etc. Usually caused from shipping and shelf wear. If it's an opened copy, inner sleeve usually do not have seam split. Jacket and sleeve might have 1-2 of these problems.NM-Relatively small imperfection(s) on jacket that is visible such as ring wear, crease, corner dents, folds, etc. Inner sleeve might have seam split. Jacket and sleeve might have 1-3 of these problems.VG+Apparent Imperfection(s) on jacket that is visible such as ring wear, crease, corner dents, folds, etc. Inner sleeve might have seam split. Jacket and sleeve might have over 3 of the above problems.